FAQs



neonNowâ„¢ FAQ:

Q) What if I do not have custom ads?
A) neonNowâ„¢ comes with preloaded professionally produced templates

Q) Can this software be displayed on both portrait and landscape displays?
A) Yes! neonNow has a flexible software orientation and can be displayed on both types of displays

Q) Do I need an onsite IT person to configure and maintain the product?
A) neonNow is very simple to set up in just 3 steps:
1) Choose a template 2) Build Template  3) Play

Q) Is there a yearly fee?
A) There is no subscription fee for neonNow

Q) Does neonNow only work on Westinghouse LCD Displays?
A)  neonNow can work on any display, but we recommend for optimal compatibility using a VM 42”, VM 47” LCD or our 42” Portrait displays from Westinghouse.

Q) How do I add my own custom ads?
A) Easily customize templates with logos, videos or ads

Q) Is the software included in the media player?
A) Yes

 


neonSourceâ„¢ FAQ:

Q) What if I do not have custom ads?
A) neonSourceâ„¢ comes with animated overlays with customizable text features

Q) Do I need an onsite IT person to configure and maintain the product?
A) neonSource is very simple to set up in just 5 steps.
1) Turn on  2) Load content 3) Choose frame template 4) Drag content  5) Play

Q) Is there a yearly fee?
A) There is no subscription fee for neonSource.

Q) Does neonSource only work on Westinghouse LCD Displays?
A)  neonSource can work on any display, but we recommend for optimal compatibility using a VM 42” or VM 47” LCD displays from Westinghouse

Q) Can I display broadcast TV and ads at the same time with this product?
A) Yes!  MosaicView ™ technology is the brilliant engineering behind this great product, - the ability to show multiple content types on one display, simultaneously

Q) How do I add my own custom ads?
A) Place your custom content on to a USB drive and import into the neonPlayerâ„¢ media player which has a 160GB hard drive for storage of all of your custom content

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